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Business Problem Solving

Jun 19, 2026 - Jun 19, 2026

The program

A fast-paced, practical introduction to structured business problem solving using the DMAIC (Define–Measure–Analyze–Improve–Control) framework. This session is designed to help professionals diagnose business challenges, identify root causes, improve productivity, reduce costs, and enhance customer experience through proven Lean Six Sigma tools. Participants will learn how to approach business problems systematically, convert customer needs into measurable outcomes, analyze inefficiencies, and design practical solutions for continuous improvement.

Overview

  • Introduction to Structured Problem Solving
  • DEFINE Phase – Problem Definition & VOC to CTQ
  • Process Understanding – SIPOC & FMEA
  • MEASURE Phase – Sampling Basics
  • ANALYZE Phase – Root Cause Identification

Session Price

₹1,999.00

Solution Key Button

Meet the trainer

Asfi Shaikh

B.E. (Computers) graduate with over 26 years of distinguished experience in BFSI, Asfi is a seasoned leader in Process Excellence, Quality, Operations, PMO, and Business Transformation. His career spans globally recognized organizations including Lloyds TSB, Citi, CitiMortgage, TCS, C&G, and IndiaFirst Life, where he has consistently delivered large-scale operational excellence and strategic transformation.

 

As a Certified Master Black Belt (MBB) with advanced expertise in Lean Six Sigma, Design Thinking, Agile, AI, and automation, Asfi brings a rare combination of strategic foresight and executional excellence. His international consulting exposure across the UK and US, coupled with his leadership as Vice President – Process Excellence & Business Transformation, positions him as a driving force behind enterprise-wide innovation and measurable business impact.

 

At our organization, Asfi leads the expansion of Lean Six Sigma practices across industries, drives high-impact transformation initiatives, strengthens consulting and capability-building frameworks, and develops the next generation of certified process excellence professionals through innovation-led training and execution.

© 2022 by GKConsulting

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Address: 6/49, 2nd floor, Ramesh Nagar, New Delhi - 110015

Contact Number: +919999478640

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